Department of Commerce Federal Credit Union is a non-profit financial institution dedicated to providing high quality services while maintaining its integrity as an organization. Due to the nature of our business, we routinely retain personal information about our members. However, we highly value your right to privacy and we make all reasonable and prudent efforts to safeguard this information. We maintain all information in confidence. We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information either for commercial or other purposes. The exception to this rule is our participation with credit reporting agencies. We regularly supply these agencies with information about the paying habits of individual members to facilitate the making of member loans, one of our primary functions. The information that we provide to these credit reporting agencies is protected by federal law and its use is strictly governed by the Fair Credit Reporting Act.

Online Banking Security/Privacy

The Internet is a state-less machine. This means that once a user makes a request and a response is sent back, all communication is severed. The server has no idea or concept of what the client is doing when it severs the communication. For online banking, knowing what state the client is in is very important. One of the ways to know what state a client is in is to leave "cookies" with a client when a request is made. These cookies can in turn be queried by the server on subsequent requests.

For online banking, we store some vital information in the cookies that we leave behind; however, without the cookies present home banking will not work. Users of the newer versions of most browsers have the ability to see what cookies are left behind, and the ability to disallow cookies. All cookies must be enabled in order for us to secure the transaction between you and the home banking server. If you disable these cookies, our software will not work. All the cookies disappear when the member exits home banking. This is why we strongly suggest that the user actually press the exit button to leave home banking in order to erase all cookies.

Third Party Links

As a courtesy to members, we may link to other related web sites, which we feel may be of interest or use to you. We assume no responsibility for the availability or content of these sites.

  • The addition of any of these links is not to be construed as an endorsement of any services offered by these sites.
  • The Credit Union is not responsible for the content provided by linked sites.
  • The Credit Union is not guaranteeing the products, information or recommendations provided by linked sites.
  • The Credit Union is not liable for any failure of products or services advertised on those sites.
  • The Credit Union does not represent either the third party or the member if the two enter into a transaction.
  • Privacy and security policies may differ from those practiced by the Credit Union.

USA Patriot Act Notice

Important information about opening new accounts.

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person opening an account. What this means for you:

  • When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you.
  • We may also ask to see your driver's license or other identifying documents.

We thank you for understanding.

Department of Commerce Federal Credit Union
PO Box 14720 | Washington, DC 20044-4720 | (202) 808-3600 | (202) 482-4317 Fax