Get In Touch

Get in Touch

We’re just a call or click away.

General Information

202.808.3600 or
888.626.9845 (non local calls)

Outside the US/Canada

206.352.3477 (call collect)

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Important Phone Numbers & Mailing Addresses

Audio Teller: 202.482.1676

Bill Payment Support: 800.823.7555

Telephone Banking PIN Support: 800.290.7893

Card Activation: 800.411.6390

Report Lost or Stolen Card: 888.297.9476

General Mailing Inquiries, Member Deposits and Loan Payments

Department of Commerce FCU
P.O. Box 14720
Washington, DC 20044

Credit Card Payments

Department of Commerce FCU
P.O. Box 14460
Washington, DC 20044

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Email Us

For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.

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    2023 Holiday Schedule

    Monday, January 2 – New Year’s Day

    Monday, January 16 – Birthday of Martin Luther King, Jr.

    Monday, February 20 – Washington’s Birthday / Presidents’ Day

    Monday, May 29 – Memorial Day

    Monday, June 19 – Juneteenth National Independence Day

    Tuesday, July 4 – Independence Day

    Monday, September 4 – Labor Day

    Monday, October 9 – Columbus Day / Indigenous Peoples’ Day

    Friday, November 10 – Veterans Day

    Thursday, November 23 & Friday, November 24 – Thanksgiving 

    Monday, December 25 – Christmas Day

    Monday, January 1, 2024 – New Year’s Day

    Locations

    Here's where you can find us.

    Department of Commerce Branch

    1401 Constitution Ave NW, B-0038 A
    Washington, DC 20230
    202.808.3600
    202.482.4317 (fax)

    Monday – Friday 8:30 AM – 3:30 PM

    Mailing Address

    DOCFCU
    PO Box 14720
    Washington, D.C. 20044-4720

    White House Branch*

    1724 F St. NW
    Washington, DC 20505
    202.808.3600

    *Our White House branch does not accept mail, please use our mailing address located below. 

    Covid-19 Adjusted Hours

    Temporarily Closed

    Mailing Address

    DOCFCU
    PO Box 14720
    Washington, D.C. 20044-4720

    Silver Spring, Maryland Branch

    1325 East West Hwy. #1121
    Silver Spring, MD 20910
    301.658.5005 or 202.808.3618 

    Monday – Friday 8:30 AM – 3:30 PM

    Mailing Address

    DOCFCU
    PO Box 14720
    Washington, D.C. 20044-4720

    General Information: 202.808.3600 or 888.626.9845
    Outside the US/Canada: 206.352.3477 (call collect)

    Find an ATM or Shared Branch