Get In Touch

Get in Touch

We’re just a call or click away.

General Information

202.808.3600 or
888.626.9845 (non local calls)

Outside the US/Canada

206.352.3477 (call collect)


Additional Important Phone Numbers:

Audio Teller: 202.482.1676

Bill Payment Support: 800.823.7555

Telephone Banking PIN Support: 877.746.6746

Card Activation: 800.411.6390

Report Lost or Stolen Card: 800.682.6075

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Email Us

For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.

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2020 Holiday Schedule

January 1 – New Year’s Day
January 20 – Martin Luther King Jr. Day
February 17 – Presidents Day
May 25 – Memorial Day
July 4 – Independence Day
September 7 – Labor Day
October 12 – Columbus Day
November 11 – Veterans Day
November 26 and 27 – Thanksgiving
December 25 – Christmas Day


Here's where you can find us.

Department of Commerce Branch

1401 Constitution Ave NW, B-0038 A
Washington, DC 20230
202.482.4317 (fax)

Covid -19 Adjusted Hours

Monday – Friday 9:30am to 2:00pm (Only accessible to authorized personnel) 

Mailing Address

PO Box 14720
Washington, D.C. 20044-4720

White House Branch*

1724 F St. NW
Washington, DC 20505

*Our White House branch does not accept mail, please use our mailing address located below. 

Covid-19 Adjusted Hours

Closed until further notice

Mailing Address

PO Box 14720
Washington, D.C. 20044-4720

Silver Spring, Maryland Branch

1325 East West Hwy. #1121
Silver Spring, MD 20910

Covid-19 Adjusted Hours

Monday – Friday 9:00am to 3:00pm (Open to general public)

Mailing Address

PO Box 14720
Washington, D.C. 20044-4720

General Information: 202.808.3600 or 888.626.9845
Outside the US/Canada: 206.352.3477 (call collect)

Find an ATM or Shared Branch