Get in Touch
General Information
202.808.3600 or
888.626.9845 (non local calls)
Outside the US/Canada
206.352.3477 (call collect)
Important Phone Numbers & Mailing Addresses
Audio Teller: 202.482.1676
Bill Payment Support: 800.823.7555
Telephone Banking PIN Support: 877.746.6746
Card Activation: 800.411.6390
Report Lost or Stolen Card: 800.682.6075
General Mailing Inquiries, Member Deposits and Loan Payments
Department of Commerce FCU
P.O. Box 14720
Washington, DC 20044
Credit Card Payments
Department of Commerce FCU
P.O. Box 14460
Washington, DC 20044
Email Us
For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.
2021 Holiday Schedule
Friday, January 1 – New Year’s Day
Monday, January 18 – Birthday of Martin Luther King, Jr.
Wednesday, January 20 – Inauguration Day
Monday, February 15 – Washington’s Birthday
Monday, May 31 – Memorial Day
Monday, July 5 – Independence Day
Monday, September 6 – Labor Day
Monday, October 11 – Columbus Day
Thursday, November 11 – Veterans Day
Thursday, November 25 & Friday, November 26 – Thanksgiving
Friday, December 24 – Christmas Day
Locations
Department of Commerce Branch
1401 Constitution Ave NW, B-0038 A
Washington, DC 20230
202.808.3600
202.482.4317 (fax)
Monday – Friday 8:30 AM – 3:30 PM
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
White House Branch*
1724 F St. NW
Washington, DC 20505
202.808.3600
*Our White House branch does not accept mail, please use our mailing address located below.
Covid-19 Adjusted Hours
Temporarily Closed
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
Silver Spring, Maryland Branch
1325 East West Hwy. #1121
Silver Spring, MD 20910
301.658.5005
Covid-19 Adjusted Hours
Temporarily Closed
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
General Information: 202.808.3600 or 888.626.9845
Outside the US/Canada: 206.352.3477 (call collect)