Get in Touch
General Information
202.808.3600 or
888.626.9845 (non local calls)
Outside the US/Canada
206.352.3477 (call collect)
Important Phone Numbers & Mailing Addresses
Audio Teller: 202.482.1676
Bill Payment Support: 800.823.7555
Telephone Banking PIN Support: 800.290.7893
Card Activation: 800.411.6390
Report Lost or Stolen Card: 888.297.9476
General Mailing Inquiries, Member Deposits and Loan Payments
Department of Commerce FCU
P.O. Box 14720
Washington, DC 20044
Credit Card Payments
Department of Commerce FCU
P.O. Box 14460
Washington, DC 20044
Email Us
For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.
2023 Holiday Schedule
Monday, January 2 – New Year’s Day
Monday, January 16 – Birthday of Martin Luther King, Jr.
Monday, February 20 – Washington’s Birthday / Presidents’ Day
Monday, May 29 – Memorial Day
Monday, June 19 – Juneteenth National Independence Day
Tuesday, July 4 – Independence Day
Monday, September 4 – Labor Day
Monday, October 9 – Columbus Day / Indigenous Peoples’ Day
Friday, November 10 – Veterans Day
Thursday, November 23 & Friday, November 24 – Thanksgiving
Monday, December 25 – Christmas Day
Monday, January 1, 2024 – New Year’s Day
Locations
Department of Commerce Branch
1401 Constitution Ave NW, B-0038 A
Washington, DC 20230
202.808.3600
202.482.4317 (fax)
Monday – Friday 8:30 AM – 3:30 PM
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
White House Branch*
1724 F St. NW
Washington, DC 20505
202.808.3600
*Our White House branch does not accept mail, please use our mailing address located below.
Covid-19 Adjusted Hours
Temporarily Closed
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
Silver Spring, Maryland Branch
1325 East West Hwy. #1121
Silver Spring, MD 20910
301.658.5005 or 202.808.3618
Monday – Friday 8:30 AM – 3:30 PM
Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
General Information: 202.808.3600 or 888.626.9845
Outside the US/Canada: 206.352.3477 (call collect)