"Exceptional customer service by DOCFCU team members Jasmine and Adrianna. They were pleasant, courteous, tenacious, knowledgeable, and professional. It has been a longtime since I have worked with such exceptional customer service professionals. They worked diligently to address and rectify any and every issue I had. I am so glad to be a part of DOCFCU and to know my banking affairs are being handled by such a great team. The loan department team members, Carina and Shavon, were very courteous, knowledgeable, and gave me exceptional customer service while helping me with my loan application appeal process. Whatever you guys are doing over there please keep up the great work.