Get in Touch
General Information
202.808.3600 or
888.626.9845 (non local calls)
Outside the US/Canada
206.352.3477 (call collect)
Important Phone Numbers & Mailing Addresses
Audio Teller: 202.808.3600 (Press #1)
Bill Payment Support: 800.823.7555
Telephone Banking PIN Support: 800.290.7893
Card Activation: 800.762.0558
Report Lost or Stolen Card: 888.241.2510
General Mailing Inquiries, Member Deposits and Loan Payments
Department of Commerce FCU
P.O. Box 14720
Washington, DC 20044-4720
Credit Card Payments
Department of Commerce FCU
P.O. Box 14460
Washington, DC 20044-4720
Email Us
For your security, never share account numbers or personal information when using the form below. If you need to communicate sensitive information to us, please call 202.808.3600 or 888.626.9845.
2026 Holiday Schedule
Thursday, January 1 – New Year’s Day
Monday, January 19 – Martin Luther King, Jr. Birthday /Inauguration Day
Monday, February 16 – Presidents’ Day
Monday, May 25 – Memorial Day
Friday, June 19 – Juneteenth National Independence Day
Saturday, July 4 – Independence Day
Monday, September 7 – Labor Day
Monday, October 12 – Columbus Day / Indigenous Peoples’ Day
Wednesday, November 11 – Veterans Day
Thursday, November 26 & Friday, November 27 – Thanksgiving
Friday, December 25 – Christmas Day
Friday, January 1, 2027 – New Year’s Day
Locations
Department of Commerce – Main Branch
Herbert C. Hoover Building
1401 Constitution Ave NW, B-0038A
Washington, DC 20230
Fax: 202.219.1908
Silver Spring, MD Branch
1325 East West Hwy. #1121
Silver Spring, MD 20910
Phone: 301.658.5005
Fax: 301.589.2321
Branch Hours of Operation:
Monday – Friday | 8:30 AM – 3:30 PM
Branches close at 2:30PM every 2nd Tuesday of the month.
Our Mailing Address
DOCFCU
PO Box 14720
Washington, D.C. 20044-4720
General Information: 202.808.3600 or 888.626.9845
Outside the US/Canada: 206.352.3477 (call collect)